At Hilts, we realise that when you have a electrical, Solar, data, security & heating or cooling emergency – you want to be able to call someone you trust and know will arrive when they say and within a fair price. You want honest, qualified, professional and reliable technicians who respect you and your home. This is what enables us to deliver the best quality service for each and every one of our valuable customers.

This is what sets us apart from the rest:

• “We Can do it!” Attitude – At all times, our team embraces a positive attitude and we’ll do everything in our power to attend to our customers’ needs in a professional, timely and cost-effective manner.

• Responsiveness – We provide fast, 24/7 emergency response. We have our call centre ready to take your calls right around the clock, with our technicians on standby 24 hours a day. In an emergency, we guarantee a technician will be out within 3 hours.

• Fully Stocked Trucks – Our trucks are always on the road fully stocked, ensuring that our expert technicians arrive at your home with everything required to fix it right the first time, everytime – saving you valuable time and money.

• A Team of Licensed and Qualified Professionals – We value the importance of quality workmanship, which is why we are committed to employing the most trustworthy, experienced and professional technicians in the industry. We continue to provide training, mentoring, development and support to all our staff, to ensure they are equipped with the skills they need to provide the best quality service for our customers. All Technicians pass a stringent background check.

• Upfront, Flat-Fee Pricing – We offer our customers trusted, upfront and fixed prices. We believe in transparency and ensuring our customers are fully informed of all costs before any work commences.

• Our Team is Our Family – We know that by making Hilts a enjoyable workplace, our team will be happy and continue to enthusiastically provide a better customer experience. In keeping with this approach, we treat our dynamic team members as family; encouraging inclusion, guidance, support and opportunity.

• Guarantee – All our repairs are certified and warranted for life. If a defect is found as a result of workmanship, Hilts will endeavour to repair the issue, replacing any parts necessary. This is a true testament to our culture of delivering quality craftsmanship and workmanship.