If you’ve received one of those dreaded electrical defect notices, our Sydney electricians can handle all issues. Call our experienced professionals and let us take a look—we’ll ensure that your electricity isn’t disconnected.
We take electrical defect notices so seriously that we consider it an emergency repair. If you need us any time of the night or day, we’ll repair the fault correctly and make sure you’re able to remove the notice.
Endeavour Energy or Ausgrid will issue a notice if your electrical connection or set-up fails to comply with the safety standards. The NSW Electricity Supply Act 1995 has strict conditions for the maintenance and supply of electricity.
Distributors whose networks ignore code will face closure, and if the provider feels that your electrical connections pose a safety hazard to the rest of the grid, you will receive a notice.
There are several reasons for these electrical defect situations, including:
Adding a storey to a building
Installing a clothesline or antennae too near to the mains
Pool construction
Landscaping too close to service lines
If you have already received a defect notification, call HILTS so that we can address it immediately.
Ausgrid covers Sydney Metropolitan, Hunter Valley, and Central Coast in New South Wales.
Endeavour Energy covers Sydney Greater West, Southern Highlands, Blue Mountains, South Coast, and Illawarra.
These companies are the only two entitled to issue such notices in New South Wales. After giving the notice, an inspector will arrive to ensure that you’ve followed up on the matter. If the inspection finds you are still non-compliant, the company will stop power to your property.
The auditor may give you a set time to fix the issue, but it is not obliged to warn you of upcoming inspections. If the company arrives to see that you’ve done nothing about the areas of concern, it might decide to disconnect you sooner.
It is best to be prepared. Call HILTS as soon as possible and make sure your audit is successful.
The owner is the one who must ensure that the property is compliant—the liability stops with you. If you’re renting, you will need to forward these letters to the landlord immediately.
The notice will state the nature of the defect and explain potential remedies. It will also give you a timeframe in which to complete any repairs.
While it may seem simple enough to make the fixes yourself, any electrical work requires a qualified electrician. It’s essential to call in a Level 2 electrician as quickly as possible.
At HILTS, we ensure that our work meets all the safety standards so that you never have to see one of those dreaded defect notices again. Don’t risk having your lights switched off—give us a call today, and we’ll send someone out as fast as possible.
Your Information is safe and will never be shared
